Frequently Asked Questions

Q: How much salt does a water softener add to water?
A:

You would have to drink 1 gallon of treated water to equal the amount of sodium in a slice of white bread.

Q: Will my water taste salty?
A:

Generally, it will not. If you taste salty water your system may need a tune up.

Q: Can I water my plants with softened water?
A:

Most plants and grasses can be sensitive to treated water. Our systems come with a bypass valve so that you may water the outside with untreated water. Many people will opt to have their outside faucets repiped to avoid treated water. That being said, you would want softened water to wash your vehicles.

Q: How often do I have to add salt?
A:

With today's systems being more efficient, the units use less salt. For example, with the new LX City Soft Systems, a family of two will use about five bags of salt a year on average vs. the nine to twelve bags in the past.

Q: I am unable to carry large bags of salt.
A:

For a minor fee, we can add you to an automatic salt delivery system. We will deliver the salt and add it to your system for you. Please call for details about this service.

Q: I've tried soft water and it feels like the soap doesn't wash off.
A:

On the contrary, the slippery feel in the shower is actually the feel of no soap residue being left on your skin. The tacky, "squeaky clean" feeling is actually soap residue that is not being washed off your skin or hair. In a matter of three to six month's time, you will be accustomed to the feel.

Q: How much electricity will the unit use?
A:

An average softener uses 0.4 amps to operate, which will barely be noticeable in your monthly electric bill.

Q: Can I drink softened water?
A:

Softened water is very drinkable. For those concerned with the minor amount of sodium added to the water, we can use potassium based medium opposed to sodium based mediums, or consider installing a reverse osmosis system, which will take the sodium, as well as other contaminants, out of the water.

Q: Will the softener hurt my septic tank?
A:

It's been proven over time that a property operating a water softener will not interfere with the function of the septic talk.

Q: How do I know if I need a softener?
A:

If you're constantly cleaning white scale off your fixtures, you have dry, itchy skin in the winter, you use an excessive amount of soap - these are some key indications that water softening may be needed. Call us for a FREE HOME CONSULTATION.

Q: How do I know my well is capable of keeping up with the water softener regeneration?
A:

The beauty about the new LX Series from Lancaster Water Treatment is that we can program the board to have rest time periods during the regeneration. This will allow your well to recover, and not overdraw the well.

Q: Is there any maintenance required?
A:

Industry standards recommend maintenance to the unit every three years. This helps keep up with the change in water conditions and maintaning the wearable parts in the unit.

Q: What about electric/magnetic devices advertised elsewhere?
A:

As water treatment experts, our experience has shown that the most effective method for softening water is through ionic exchange, salt-based, potassium-based, systems.

Q: I have public water. Do I need a softener?
A:

All sources of water have a potential for hardness. In some areas, public water can have more calcium than well water.